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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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February 5, 2024

5  out of  5 rating by Denesia
"Professional, Knowledgeable, caring Highly recommended! Very helpful and willing to help you find the right products that suit your needs."
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Brian Fox

April 6, 2023

5  out of  5 rating by Brian Fox
"Awesome agent and employees. Awesome experience."
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Sylvia Cayce

March 21, 2023

5  out of  5 rating by Sylvia Cayce
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Lady Jacqueline

September 27, 2022

5  out of  5 rating by Lady Jacqueline
"I have Auto Insurance, Phyllis is the one who helped me get started with the policy over the phone. She is nice and knowledgeable to help with what services you need. Everyone is extremely helpful and nice."
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Deneka Duerson

February 23, 2022

5  out of  5 rating by Deneka Duerson
"Tom and his team are very friendly and professional. Affordable prices!"
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Kevin Hill

July 20, 2021

5  out of  5 rating by Kevin Hill
"Loved working with Mr. Tom! He took the time out of his Monday to explain everything to us and make us as comfortable as possible! 10/10 recommend!"
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Annetta Lloyd

July 20, 2021

5  out of  5 rating by Annetta Lloyd
"Best insurance company hands down."
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William Dees

April 13, 2021

5  out of  5 rating by William Dees
"Excellent Service! Makes sure all your questions are answered before you leave!"
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momree grant

July 5, 2020

5  out of  5 rating by momree grant
"Tom gave me great advice after a recent accident. Saved me $500 deductible. Really came out ahead. Staff have always been professional and personable."
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maria guerra

February 16, 2020

1  out of  5 rating by maria guerra
"Too overpriced,"
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Stewie Mark

November 21, 2019

4  out of  5 rating by Stewie Mark
"Above average customer service, especially Donna"
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Gina Miller

November 12, 2019

4  out of  5 rating by Gina Miller
"Friendly and offered a storage option for my car while I was away for an extended period. Nice job!"
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Danielle teague

October 11, 2019

5  out of  5 rating by Danielle teague
"He is so helpful explaining everything to you. If you are younger and want to plan for your future about life insurance and etc. This is the place to go!"
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Michelle Green

September 27, 2019

5  out of  5 rating by Michelle Green
"I've been with State Farm member since 2001 and wouldn't think about switching agents. I've had nothing but the up most respect for Tom and his staff"
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Katy Betancur

July 26, 2019

4  out of  5 rating by Katy Betancur
"The staff is super friendly and so helpful. They answer questions with out being pushy like some other companies."
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Johnathan Shanklin

April 25, 2019

5  out of  5 rating by Johnathan Shanklin
"Tom Bell provided exceptional customer service during my visit this week. As a young adult it can be very difficult attempting to navigate the real world and the responsibilities that accompany it. He demonstrated professionalism, patience, and understanding throughout the meeting. Not only did he provide the requested information and directives, but he also assisted me throughout the application process despite a busy schedule. Mr.Bell went above and beyond to ensure I was taken care of."
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Katherine Coleman

February 15, 2019

5  out of  5 rating by Katherine Coleman
"I have an annual review of my policies with Tom and he gives me a detailed review of my policies. He is professional and courteous."
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Perry Johnson

February 14, 2019

4  out of  5 rating by Perry Johnson
"They are nice and warm friendly group."
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Liz'Beth Alexis Campbell

December 21, 2018

5  out of  5 rating by Liz'Beth Alexis Campbell
"My experience was great, prompt and straight to the point. I didn't feel overwhelmed or rushed."
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Bethany Lott

November 2, 2018

5  out of  5 rating by Bethany Lott
"Choosing to go through State Farm wit Tom Bell was definitely the best way to go today he saved me $600 bucks from here on out wit my policy. Preciate it sir! Aye yal wanna save money go see “the money saver” himself. #realtlk"
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Tameka Wilson

October 19, 2018

5  out of  5 rating by Tameka Wilson
"Tom Bell State Farm in Hopkinsville KY. saved my husband and myself $4564 a year on home & auto insurance TODAY! Thank you Mr. Bell & Ms. Donna!"
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Sandra Smith

May 17, 2018

5  out of  5 rating by Sandra Smith
"Been with SF for 30+ years, great customer service."
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Christinia Powell

February 27, 2018

5  out of  5 rating by Christinia Powell
"Thanks you for you great customer service and persistence. We have gotten many quotes and have now became a customers with Tom Bell State Farm. He was very supportive through many different phases of our lives and always gave quotes, but even when we did not buy he was still always right there when there was a question or needing help with insurance."
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Christa Wilson

December 6, 2017

1  out of  5 rating by Christa Wilson
"I have had StateFarm for over three years. I had an accident that was "both parties at fault", meaning both of our insurances would pay for the damages. I chose to pay for the damages to my vehicle out of pocket to prevent my insurance from being raised too much--it was raised over $100; this wasn't a big deal. Then I received a letter 15 months afterwards saying they were dropping me as a customer effective after my expiration. Tom called me to explain that "they could now offer me another policy at a 100% increase in price to $199/mo." After speaking with other people it appears this is common with State Farm. I would absolutely not recommend StateFarm."